Many gyms and subscriptions make it easy to sign up and hard to cancel. Laws and card protections can help when a company will not honor your request.
Know the terms
- Review the contract for the cancellation method, notice period and fees.
- Many states regulate health club contracts, including cancellation rights and limits on length.
- Some contracts allow cancellation for moving or medical reasons.
How to cancel
- Follow the method required in the contract, such as certified mail or in-person.
- Send a written cancellation and keep proof.
- Ask for written confirmation.
- Monitor your bank statements.
- Dispute continued charges with your card issuer.
Online subscriptions
Federal rules require clear disclosure and consent for recurring charges, and many states have automatic renewal laws requiring easy online cancellation. The Federal Trade Commission has taken action against hard-to-cancel subscriptions.
If the company will not stop charging
Contact your card issuer to dispute charges and block future ones. File complaints with the FTC and your state attorney general. See our guide to credit card chargebacks.
Frequently asked questions
Can a gym refuse my cancellation?
Not if you followed the contract and legal rules.
Does a free trial auto-renew?
Often yes, so note the end date.