General legal information for the United States, not legal advice. Read the disclaimer

General appeal strategy

Auto insurance

Home, health and life insurance

Disability and injury claims

Frequently asked questions

What should I do if my insurance claim is denied?

Read the denial and policy, request the claim file, gather evidence and appeal in writing before the deadline.

Can I complain to the state about my insurer?

Yes. Your state department of insurance accepts complaints and can investigate unfair claim practices.

What is bad faith?

Unreasonable conduct by an insurer, such as denying a valid claim without a reasonable basis or delaying without cause.

What is external review?

An independent review of certain health insurance denials after internal appeals.

Do I need a lawyer?

Not always, but it helps for large claims, injuries or suspected bad faith.