Insurance is a core part of managing legal risk. The right policies can pay for lawsuits, settlements and repairs that would otherwise threaten your business. Here is a plain-English guide to the main types.
General liability insurance
General liability covers claims that your business caused bodily injury or property damage to others, including legal defense costs. It is often required by landlords and clients. It generally does not cover professional mistakes, employee injuries or your own property.
Professional liability (errors and omissions)
Professional liability covers claims that your advice, services or work were negligent or failed to meet professional standards. Consultants, designers, contractors, accountants and many service providers use it. General liability does not usually cover these claims.
Workers' compensation
- Covers medical care and lost wages for employees injured at work.
- Required in most states if you have employees.
- Protects employers from many lawsuits by injured employees.
- Rules differ for owners and independent contractors.
Other common coverages
- Commercial property insurance for buildings, equipment and inventory.
- Business interruption coverage for lost income after a covered event.
- Commercial auto insurance for business vehicles.
- Cyber liability for data breaches and cyber incidents.
- Employment practices liability for discrimination and wrongful termination claims.
- Business owner's policies that bundle common coverages.
How to choose coverage
- List your risks: customers on site, advice you give, data you store, employees, vehicles.
- Ask clients and landlords about required coverage.
- Compare quotes from several insurers or a broker.
- Understand limits, deductibles and exclusions.
- Review annually and when your business changes.
Contracts and insurance
Many contracts require you to carry certain insurance and to name the other party as an additional insured. Check that your policy matches contractual requirements. See our guide to hold harmless and indemnity clauses.
Insurance and contracts work together
Many contracts require specific insurance, such as general liability coverage or workers' compensation. Clients and landlords may ask for certificates of insurance and additional insured endorsements. Matching your coverage to contract requirements prevents breach claims and keeps you eligible for work.
Understanding limits, deductibles and exclusions
Every policy has a limit, which caps what the insurer pays, a deductible, which you pay first, and exclusions, which are situations not covered. Reading exclusions carefully is often more important than comparing price. If a risk is excluded, you may need a separate policy or endorsement.
Real-life scenarios
- A contractor's employee falls from a ladder. Workers' compensation pays medical bills and lost wages and protects the owner from most lawsuits.
- A consultant gives advice that causes a client loss. Professional liability coverage pays for defense and settlement.
- A shop suffers a data breach. Cyber coverage helps with notification costs and legal expenses.
Common mistakes to avoid
- Assuming homeowner's insurance covers a business.
- Buying the cheapest policy without reading exclusions.
- Failing to update coverage as the business grows.
- Not telling the insurer about new activities.
- Letting policies lapse.
- Not keeping certificates of insurance.
Questions to ask a professional
- Which risks in my business need coverage?
- What are the limits and deductibles?
- What is excluded?
- Can I bundle policies?
- Do my contracts require additional insured status?
A practical action plan
- List your business risks.
- Get quotes from a broker and an insurer.
- Compare coverage and exclusions.
- Buy coverage that matches contract requirements.
- Review annually and after major changes.
Terms you may hear
- Premium: the cost of insurance.
- Deductible: the amount you pay before coverage applies.
- Exclusion: a risk not covered.
- Additional insured: a person added to your policy.
- Certificate of insurance: proof of coverage.
Practical considerations
Insurance decisions should follow a simple risk review: who could be hurt on your premises or by your work, what advice or services you provide, what equipment and inventory you need to protect, and what data you hold. Ask an independent broker to quote several carriers and explain exclusions in plain language, and revisit coverage whenever you add employees, locations or new services. Keep certificates of insurance and policy documents in a place you can find quickly when a client or landlord asks.
Special situations and exceptions
Some situations call for special coverage. Home-based businesses often need an endorsement or separate policy. Businesses that use vehicles, hold client funds, serve food, install equipment or work with children face particular risks and requirements. Professionals may be required by state law or licensing boards to carry certain coverage. If you are unsure, ask a broker and your lawyer to review your contracts and licenses together.
Frequently asked questions
Does my homeowner's insurance cover my home business?
Often only in limited ways. Ask your insurer.
Is cyber insurance necessary for a small business?
If you store customer data, it can be valuable.
What is a business owner's policy?
A bundled policy combining general liability and property coverage.
Does insurance cover intentional acts?
Generally no.
Do I need insurance if I am an LLC?
Yes. An LLC does not replace insurance.
Do I need insurance if I work from home?
Home policies may not cover business activity, so check.
Is cyber insurance necessary?
It is wise if you store customer data.
Can I buy insurance after a claim arises?
No. Coverage must be in place before the event.